Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers at certain times of the year. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another similar color.
 
Feel free to add anything you like to the "special instructions" section, while placing your order. For example, "please do not put any pink fragrant lilies, my mom hates the smell of those."

We will always use our best judgement here at East Hampton florist and stand behind our products & services.

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